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Hi Stuart,
The Insured asked me to pass on her positive feedback.
When you attended site, she was impressed by your professionalism and caring nature. She said you took a genuine interest in her situation and instantly made her feel at ease. The insured requested that I pass this feedback onto yourself and my manager, so we are all aware of the value your services added to her overall experience.
Kind Regards,

Lilly, Claims Specialist | Procare Claims and Risk